Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using Better CLM ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Better CLM is a collaborative document editing platform that allows users to create, edit, share, and sign documents in real time. The Service includes document upload, AI-powered document processing, track changes, inline comments, and electronic signature features.

3. User Accounts

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload or share content that is harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to distribute spam, malware, or other harmful content
  • Reverse-engineer, decompile, or disassemble any part of the Service

5. Intellectual Property

The Service, including its design, features, and content (excluding user-generated content), is owned by Better CLM and is protected by intellectual property laws. You retain ownership of any documents and content you create or upload to the Service.

By using the Service, you grant Better CLM a limited license to process, store, and display your content solely for the purpose of providing the Service to you.

6. AI-Powered Features

Certain features of the Service use artificial intelligence to process and analyze documents. While we strive for accuracy, AI-generated outputs may contain errors. You are responsible for reviewing and verifying any AI-processed content before relying on it.

Content processed by AI features is handled in accordance with our Privacy Policy.

7. Electronic Signatures

The electronic signature features provided by the Service are intended to facilitate document signing. By using these features, you consent to conducting transactions electronically. You acknowledge that electronic signatures may be legally binding and that you are responsible for understanding the legal implications in your jurisdiction.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law, Better CLM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may terminate your account at any time by contacting support. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We reserve the right to update these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Contact us at support@betterclm.com.